NHTSA Data Explorer

Ram ProMaster 3500

Data refreshed August 27, 2026

Select a model year to filter results to that year of the Ram ProMaster 3500.

Complaints

639

Active records

Recalls

45

Active records

TSBs

829

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

3

Crashes

19

Fires

16

Top reported issues — Ram ProMaster 3500

Click a category to expand its values.

Condition issue

176

Operating state

147

Driver assistance issue

110

Reporting mechanism

110

Steering behavior

66

Transmission/drivetrain behavior

66

Fluid issue

61

Braking behavior

59

Thermal issue

58

Performance issue

52

Noise

51

Engine behavior

40

Electrical issue

35

Vibration/harshness

30

Safety restraint issue

23

Lighting behavior

21

Ride/handling behavior

18

Access/entry issue

15

Powering on/off behavior

12

Smell

11

Infotainment behavior

10

Safety restraint behavior

9

Starting behavior

7

Recent change

6

HVAC behavior

4

Communication/network issue

3

Wiper/washer behavior

3

Electrified system issue

2

Recent filings

The 10 most recent filings for each type.

2023 RAM PROMASTER

Filed Aug 21, 2026


The collision warning system fails to work around 90% of the time. This has been reported to the dealer with no resolution. This is a known problem issue on all Promaster vans and Stellantis refuses to fix the software.

2023 RAM PROMASTER

Filed Aug 19, 2026


Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a corroded wire harness that required the entire steering rack to be replaced. There were no warnings or dash lights on. Vehicle is still at the service center four weeks later because the wire harness…

2023 RAM PROMASTER

Filed Aug 19, 2026


The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a serious safety concern.

2022 RAM PROMASTER

Filed Aug 17, 2026


Intermittent 'Service Power Steering' and LaneSense warnings first appeared in May 2026. Repair shop found Diagnostic trouble code C1593-49 - Steering torque sensor circuit/internal electronic failure. The repair shop found water intrusion and corrosion at steering electrical connector(s). Cleaning did not resolve the fault. Diagnosis: Internal steering torque sensor failure. Sensor is integral to the electric steering rack; complete rack replacement required. Photos are available for…

2023 RAM PROMASTER

Filed Aug 17, 2026


Power steering electrical connector(s) completely corroded from moisture intrusion, while driving ps shut down and warning light flashed. Had to suddenly correct in a corner without ps, almost had an accident. It is available for inspection, as I cannot afford to fix this yet. Dealer inspected problem, ps rack and harness need replacement at a cost of appr. CAD $4000-5000. Have not contacted manufacturer yet, but will now. Vehicle warranty just expired and has only 26 k km on it.

2016 RAM PROMASTER

Filed Aug 17, 2026


The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be replaced; however, the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 44,000.

2021 RAM PROMASTER

Filed Aug 17, 2026


The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

2022 RAM PROMASTER

Filed Aug 14, 2026


Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can…

2023 RAM PROMASTER

Filed Aug 13, 2026


Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for Service Power Steering, Service ESC, and Service Hill Assist all at the same time, and once i got a power steering light. I looked up the issue and found that there is an active preliminary investigation going on for the same issue on…

2021 RAM PROMASTER

Filed Aug 11, 2026


fuel tank leaking gasoline. vapors and liquid gasoline leaking from fuel tank

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 27, 2026. Refreshed nightly.